Engagement Services

Create connections with your customers to build brand loyalty at every point in their CX journeys throughout the customer relationship—acquisition through renewal. Supported by innovative technology and analytics, our agent workforce has the social, emotional, and problem-solving skills to handle the complex issues that your customers can’t solve through digital self-service.

Why Choose Us?

Clients of all sizes and sectors come to us and stay with us. They tell us they value our approach, our employees, our pricing, our reliability and our commitment to making a difference.

Our Process

1

CONNECT

After you reach out, a member of our sales team will get back to you to discuss your company and needs.

2

PLAN

Based on your requirements and our experience we propose a solution tailored to your unique needs and situation.

3

EXECUTE

Once the contractual agreements are ironed out, we get straight to it and we can have our team up and running within days.

Our Services

Back Office

· Collection Services

· Invoicing Services

· Payroll Services

Customer Acquisition

· Lead Generation

· Outbound Sales

· Outbound Surveys

Customer Care

· Chat Support

· Email Support

· Phone Support

Revenue Generation

· Email Marketing

· Inbound Phone Sales

· Outbound Phone Sales

Retention & Renewal

· Call Back Services

· Quality Assurance

· Outbound Surveys

Technical Support

· Chat Support

· Email Support

· Phone Support